Secure environment
The biggest advantage of this is that it offers a highly secure environment with the highest protection for internet based data exchange, and it also provides the highest viable security such as:
Secure internet communication (SSL encryption).
Secure transfer of information.
Encrypted data-feed on CH Devisen Macht servers.
Server-Certification.
Total integrity of information from and to the trading-platform.
User-Certification.
The extraordinary increase in our client base needs a high degree of scalability and availability of our entire architecture in order to enhance the following:
« load-balancing » and « clustering » on our server-applications.
The software of such capacity and applications was developed and is sustained 24/7 by some certified systems engineers who have vast experience in trading/financial applications to the table, and they are ready for support at any time.
Servers
On our delegated servers all kind of data is handled and maintained in a highly secure place, all client information and account details are treated as follows:
24/7 tech support.
24/7 live access to qualified systems engineers.
Daily data-backup.
Totally secure system preventing unauthorized access.
Server-Room only gives access through card or finger print scan.
Air-conditioned environment for high performance.
Advanced warning systems for potential threat alarms.
Fully automated incident prevention for fire extinguishing etc.
26 day standalone electricity generation capability to counteract power outage.
Above scale Power surge protection.
The heavy investments of our company in IT have enabled us to keep our “down-times” to an absolute low percentage of 0.5%, which is way below industry average in current recession period, it is a fact that the internet technology as such can never be assured 100% of the time regardless of the measures taken.
Nonetheless we have taken all possible steps to prevent technical issues to an absolute minimum level it is still a possibility that difficulties may arise seldom. CH Devisen Macht cannot be held responsible for any losses that happen due to technical or connection problems which in turn may prevent proper data-transmission.
This is why we are keeping round the clock fully staffed trading-desk available from Sunday to Friday for the purpose of assist clients over the phone at anytime, offering added accessibility during temporary server “down-times” for example.
Despite all these services if you experience any problems while working online, you should contact the trading-desk immediately especially if you have open positions in the market. Our traders will be able to provide you assistance without any delay and will quote current market prices, place trades or assist you with your technical problems if needed.
